Reimbursement Account Questions (FSA-HRA-HSA)
Customer Service: 1-844-729-3539 (TTY:711)
Monday - Friday, 8:00 a.m. – 8:00 p.m. ET
(5:00 a.m. – 5:00 p.m. PT)
Saturday, 10:00 a.m. – 3:00 p.m. ET
(7:00 a.m. – 12:00 p.m. PT)
Submit a claim
Online
SIGN IN
Mobile App
Download PayFlex Mobile® from your app store to submit a claim using your smartphone or tablet.
Fax
877-426-9107
Mail
PayFlex Systems USA, Inc.
P.O. Box 981158
El Paso, TX 79998-1158
Account Security Concerns
If you suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.
Phone
1-855-542-5988
Email
accountsecurity@payflex.com